The customer is a homeland security government agency, tasked with supervising and managing procedures concerning citizens, including protocols for entry, residency, and documentation for individuals arriving or living in the country.

The agency was looking for a versatile and secure cloud native solution to deliver their Microsoft Office suite usage, giving the agency enhanced flexibility and efficiency in providing Microsoft Office applications to their employees and contractors.

The agency was looking to provide this range of applications without the need for complex installations on individuals devices, streamlining access to critical tools while ensuring data security and compliance with their regulations. It was important for the agency to maintain centralized control over software deployments, updates, and access permissions, while also offering flexibility for remote work scenarios. The agency required a solution that would enable them to enhance productivity, reduce IT management overhead and meet the diverse needs of its personnel efficiently and securely.

Govplace proposed AWS AppStream 2.0, which would allow government personnel to access Microsoft Office tools from virtually any device with internet connectivity, promoting remote work capabilities and ensuring seamless collaboration across various locations. This solution not only simplifies software updates and maintenance but also bolsters security by centralizing application management, enabling the agency to maintain stringent control and compliance over their digital infrastructure while delivering essential productivity tools to their workforce.

As a result of the agency leveraging the AWS AppStream 2.0 solution they’ve achieved the following results and benefits

• Growth without the burden of infrastructure.
• Ensure security of applications and data.
• Minimize IT administrative burdens.
• Effectively oversee applications from a central point.